Shipping and returns

We hope you are pleased with your purchase but should you wish to return an item we ask you to follow these guidelines to ensure a quick refund of your goods.
You must contact us within 14 days of receiving the goods to process a return.

All returns must be in perfect condition, and with their original packaging.
We are unable to offer any refunds on items that arestained or damaged, or that are not in their undamaged original packaging. In these situations, the items will be returned to you at your own cost.

We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. We also recommend that you use a secure, trackable means to return your order to us at ddoo ltd.

Please email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Provided that you return the item according to the return policy standard we will be happy to refund you as soon as possible.
Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.


Need this for a special occasion?

If there are anything regarding the shipping of your order that we need to know about, please contact us at:
This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone: +44 207 2438822
We will be as flexible as possible to make sure your order is with you before the special day.

Your Wish is our Priority,

With Love,

ddoo-collective